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How long does it take to process client KYC details after submission?
Since I have already provided Lite KYC details, will I need to enter them again during mobile app registration?
What types of identification documents are accepted? When do you require an ID, and when do you require a passport?
What is the card delivery timeframe?
What are the fees for ATM top-ups and withdrawals? Do they vary based on country or bank?
What are the maximum deposit and withdrawal amounts for each available method?
How much time does it take for a deposit to show up in the app for each available method?
How long does it take for a withdrawal to reach the requested destination for each available method?
My card was never delivered. What do I do?
The card was delivered but its faulty. What do I do?

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How much time does it take for a deposit to show up in the app for each available method?

Andrew Ch.

April 27, 2023 10:02
Updated

All top-up transactions will appear instantly, except in cases of fraud.

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Orbex Global Limited is authorized and regulated by Mauritius Financial Services Commission “FSC” (View License), with registered address: Ground Floor, The Catalyst, Silicon Avenue, 40 Cybercity, 72201 Ebène, Republic of Mauritius.

Orbex Limited, Seychelles Company, registered under number 8429881-1 and regulated by the Seychelles Financial Services Authority (FSA) under Securities Dealer’s License number SD110 . The registered office is at 9A CT House, 2nd floor, Providence, Mahe, Seychelles.

Orbex.com is owned by Orbex Services Limited and is operated by Orbex Global Limited.

The Comision National del Mercado de Valores (CNMV) has determined that Forex/CFDs are not appropriate for retail clients residing in Spain due to their complexity and high risk.

Risk Warning: Trading foreign exchange on margin carries a high level of risk, and may not be suitable for all investors. Before deciding to trade foreign exchange, you should carefully consider your investment objectives, level of experience, and risk appetite. There is a possibility that you may sustain a loss of some or all of your investment and therefore you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with foreign exchange trading, and seek advice from an independent financial advisor if you have any doubts. Orbex does not offer its services to residents of certain jurisdictions such as the USA, Iran, North Korea, Indonesia, Mauritius, and Romania.

التراخيص: أوربكس جلوبال المحدودة مرخصة من قبل هيئة الأوراق المالية في موريشيوس (FSC) (اطّلع على الرخصة) وعنوانها المسجل هو: Ground Floor, The Catalyst, Silicon Avenue, 40 Cybercity, 72201 Ebène, Republic of Mauritius

Orbex Limited هي شركة مرخصة في جمهورية سيشيل، مسجلة برقم 8429881-1 وخاضعة لرقابة هيئة الخدمات المالية في سيشيل (FSA) بموجب ترخيص وسيط الأوراق المالية رقم SD110. المكتب مسجل في 9A CT House, 2nd floor, Providence, Mahe, Seychelles.

موقع Orbex.com مملوك لشركة Orbex Services Limited وتديره شركة Orbex Global Limited.

قررت Comision National del Mercado de Valores (CNMV) أن الفوركس / العقود مقابل الفروقات ليست مناسبة لعملاء التجزئة المقيمين في إسبانيا بسبب تعقيدها ومخاطرها العالية.

تحذير المخاطر : تداول العملات الأجنبية على الهامش يحمل درجة عالية من المخاطر، وقد لا تكون مناسبة لجميع المستثمرين. قبل البت في تداول العملات الأجنبية، يجب عليك أن تنظر بعناية في أهدافك الاستثمارية، ومستوى الخبرة، والرغبة في المخاطرة. هناك احتمال أن تتعرض لخسارة بعض أو كل استثمارك وبالتالي يتعين عليك عدم المخاطرة باستثمار الأموال التي لا يمكنك تحمل خسارتها. يجب أن تكون على علم بجميع المخاطر المصاحبة لتداول العملات الأجنبية، وطلب المشورة من مستشار مالي مستقل إذا كانت لديك أي شكوك.

لا تقدم أوربكس خدماتها للمقيمين في بعض الدول، مثل الولايات المتحدة الأمريكية وإيران وكوريا الشمالية وإندونيسيا وموريشيوس ورومانيا.